October 2007 Newsletter
Mark your calendars as the Ottawa
HDI Chapter kicks-off the 2007/2008 season!
Welcome to the 2007/2008 Ottawa HDI
Chapter program. We are very fortunate to start the year
with a recognized motivational speaker, Guy Cabana on
The 10 secrets of the highly effective negotiator, Lt(N)
Paul La Hay on Security and Intrusion, a possible tour
of the House of Commons Service Desk area, David Gray on
Engineering the Process Culture, and more. A full day
conference will close the year as we did last year.
Help Desk Analyst Award in December
This year the Ottawa HDI Chapter is
proud to participate in the HDI Analyst of the Year
award. This award will recognize a local analyst that
exemplifies the best qualities among support
practitioners. The winner will have demonstrated
extraordinary commitment, dedication, and service to
customers while consistently exceeding performance
objectives. We will be announcing more details and
putting out a call for nominations in the near future.
Should you have any questions or would like to know more
about the nomination process please contact Trevor
Mahoney, trevor.mahoney@rht.com.
Wednesday October 17th Event – Guy
Cabana
“The 10 secrets of the highly
effective negotiator”
Mr. Guy Cabana is a world renowned
international keynote speaker, trainer, and course
developer. He is President of Danec Consultants Inc., a
company that specializes in the development of human
resources, soft skills, and personal achievement.
He has designed several courses for the
Masters Degree of Applied Sciences for the University of
Sherbrooke and he also teaches at the International
Research Center for Advanced Management (IRCAM) as well
as at les Haut Etudes Commercial (HEC) in Montreal.
He has developed training material on
the art of negotiations and non-verbal communications to
industries throughout Canada, the United States,
Switzerland, France, and England.
Mr. Cabana is a gifted speaker with a
remarkable ability and talent to attract and maintain
the attention of his audience. His approach is very
simply concrete and his humorous examples produce
immediate results both in personnel and professional
lives. He is a speaker you must meet!
The 10 secrets of the highly effective
negotiator.
In life you do not get what you deserve
but more so what you negotiate for. This session is
packed with 10 easy steps to negotiate relationships,
agreements, and contracts. With multiple funny stories,
you will learn that negotiation is an art that everyone
can easily apply in their personal and professional
lives. People leave this conference with an
understanding that you can control your destiny.
We look forward to seeing you at our
meeting on October 17th, 2007.
The meeting will be held at the
Élisabeth Bruyère Health Centre on
Bruyère Street
downtown Ottawa.
There is parking on the street
(1 & 2
hour meters) or in the
Élisabeth Bruyère Health Centre
parking lot.
Theme:
“The 10 secrets of the highly
effective negotiator”
Date: October 17th, 2007
Registration: 8:00 to 8:30 am
Breakfast: 8:00 to 8:30 am
Meeting Time: 8:30 to 10:00 am
Place: Gilberte Paquette Garden (6th floor of the Élisabeth
Bruyère Health Centre).
43 Bruyère St, Ottawa. Parking on street in
front and behind the hospital or in the lot for a fee
Cost: Members - Free, Non-Members - $10 per
person for a hot breakfast & meeting
Registration:
To confirm your attendance e-mail at hdi@magma.ca,
fill out
on-line Registration form or call us at (613) 860-3330.
We ask you to RSVP at least 24 hours before the meeting.
This coming year
Scheduled Meetings Circle the following dates on
your calendar. We meet on every 3rd Wednesday morning (except
December). The dates are:
|
October 17 |
|
Guy Cabana on The 10 secrets of the highly
effective negotiator |
|
November 21 |
|
Lt(N) Paul La Hay on Security and
Intrusion/Hackers |
|
December 12 |
|
Possible tour of House of Commons Service
Desk area |
|
January 16 |
|
David Gray, Services Canada, on Engineering
the Process Culture |
|
February 20 |
|
TBD |
| March
19 |
|
TBD |
| April
16 |
|
TBD |
| May
21 |
|
(All day conference), More than last year |
