Newsletter                                 December 2007 ·         December 12   - Visit to the House of Commons Service Desk Centre, Register and ·         January 16      - David Gray, Services Canada, on Engineering the Process Culture Register.
The HDI Ottawa Chapter executive wishes you and yours a very Merry Christmas and a Happy New Year.
Visit to the House of Commons Service Desk centre Prepare yourself for a real treat!  HDI-Ottawa and “House of Commons Service Desk Group” are organizing a tour of the well renowned HOC Service Desk facilities.  This is a unique opportunity to see a well organized Service desk organization. Limited registration.  Please register early.        Please: No photos allowed.
Theme:		“House of Commons Service Desk Tour”
Date:		December 12th, 2007
Location:		181 Queen Street, Ottawa, Lobby (we will be escorted as a group)
In the lobby:		8:30 am  (badge and registration at HOC
Meeting and Tour Time:		8:40 to 10:00 am
Place:		181 Queen Street, Ottawa, Lobby (we will be escorted as a group)
Cost:		Free
Non-members:		Free
Scheduled Meetings Circle the following dates on your calendar.  We meet on every 3rd Wednesday morning of the month (except December).  The dates are:
January  16  -	David Gray, Services Canada, on Engineering the Process Culture
February 20  -	TBD
March 19  -	TBD
April 16  -	TBD
May 21 -	(All day conference),   More than last year
R.S.V.P.  To confirm your attendance e-mail at hdi@magma.ca, fill out on-line Registration form or call us at (613) 860-3330.  We ask you to RSVP at least 24 hours before the meeting.  For Questions and Comments hdi@magma.ca